Most answers are one click away in our guides. If you're stuck, we're here.
Write to support@treehost.online with your server's name and what you see. We aim to answer within a day.
Questions about a payment, a refund or your plan? Write to billing@treehost.online.
Want to feature Tree Host or work with us? Write to promotion@treehost.online.
Copy the Join address at the top of your server's page (like play.treehost.online:25600). In Minecraft: Multiplayer → Add Server → paste it as the Server Address.
Add your Minecraft name in Account, then click "OP me" on your server's Console tab.
Click "Whitelist me" on the Console tab (after adding your Minecraft name in Account), or turn the whitelist off in Settings → Game settings.
Plugins tab → Browse plugins → search → Install, then restart the server. You can also drag and drop your own .jar files.
It needed more memory than your plan has. Remove heavy plugins or mods, lower the view distance in Settings, or move to a bigger plan.
Paper, Purpur, Folia, Spigot, CraftBukkit, Fabric, Vanilla, Velocity, Waterfall and BungeeCord, on any version. Forge and NeoForge are not supported yet.
Click "Forgot your password?" on the sign-in page and follow the email. No email? Check your spam folder.
Billing → Payment method & invoices → Cancel. Your server stays until the end of the period you paid for.